Contact us
Customer support
Email support@soruban.in. If your question is about an order, include the order reference — it lets us pull up the order and the kitchen together.
TODO(content) — Customer support phone number, plus the hours it is actually staffed. Do not publish a number until both are agreed — an unanswered line is worse than none. Owner: Ops.
Registered office
TODO(content) — Registered office postal address. Required on Contact, Terms and Privacy, and by Razorpay onboarding. Owner: Founders / Finance.
Grievance Officer
Required of an Indian intermediary under the IT Rules.
TODO(content) — Grievance Officer name, designation, email and postal address (IT Rules requirement, also checked at Razorpay onboarding). Owner: Legal / Founders.
Delete your account
You can delete your Uyirtham account and its data from the app: open Account, then Delete account. If you cannot reach the app, email support@soruban.in from the address or with the mobile number on the account and we will do it for you.